Due to the forecasted impact of heavy rains and flooding, Cebu Pacific has cancelled the following flights scheduled on July 22, 2025:
• DG 6118: Naga – Manila
• 5J 323/324: Manila – Legazpi – Manila
• 5J 391/392: Manila – Cagayan De Oro – Manila
• 5J 455/456: Manila – Iloilo – Manila
• 5J 487/488: Manila – Bacolod – Manila
• 5J 508/509: Manila – Tuguegarao – Manila
• 5J 565/566: Manila – Cebu – Manila
• 5J 659/660: Manila – Tacloban – Manila
• 5J 744/745: Manila – Hanoi – Manila
• 5J 747: Hanoi – Manila
• 5J 901/902: Manila – Caticlan – Manila
• 5J 993/994: Manila – General Santos – Manila
• 5J 971/970: Manila – Davao – Manila
Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.
2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
Full refund of your ticket.
Passengers are advised that further delays and cancellations may occur in the coming days depending on the weather conditions. We are working closely with airport authorities and operational teams to mitigate the impact as much as possible.
CEB is also offering flexible options to passengers who wish to postpone their flights to and from Manila scheduled from July 22 to 25. Passengers may avail of a free rebooking and travel fund up to two (2) hours before their scheduled time of departure.
CEB strongly advises its passengers not to proceed to the airport unless they have confirmed bookings for flights which are currently still planned to operate. Please monitor the status of your flights via https://www.cebupacificair.com/flight-status or on the CEB mobile app and update your contact details via the Manage Booking portal https://www.cebupacificair.com/manage-booking to receive email and SMS notifications on flight reminders.
For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official social media accounts.
We will provide updates, as necessary.
