Delivery riders: What would a day be without them?
It’s Sunday and many households will likely meet a delivery rider who will bring food, drinks, snacks, or gifts to their gates. Because of delivery riders, many of us will be able to stay home and rest, yet still enjoy the usual weekend treats like gourmet coffee, traditional desserts, or hot meals.
Delivery riders have long been the lifeline of modern commerce, ensuring that food, medicines, and essential goods reach customers efficiently. Their importance was never more evident than during the pandemic when they braved lockdowns, bad weather, and health risks to serve those following stay-at-home orders.
Even today, they continue to perform crucial services, from delivering food to transporting medical supplies and important documents, keeping households and businesses running smoothly. Yet many riders work long hours, relying on fluctuating customer demand and incentive structures that often fail to provide a stable income. If there are less delivery jobs for the day, many of them stay on to work up to 16 hours to make up for the loss of expected income for the day. Tips from customers contribute a lot to their income.
According to a 2022 report By the Oxford Internet Institute and the "Fairwork," WZB Berlin Social Science Center's research project, there are about 85,000 delivery riders in the Philippines, a number that has increased by today. The study said a rider has a compensation below the minimum wage.
Despite their essential role, most delivery riders remain classified as independent contractors, or “partners,” operating as third-party hires without the basic benefits afforded to regular employees. This means they lack regular wages, healthcare, and job security, exposing them to financial instability.
Two Senate bills were filed in 2022 seeking to protect delivery riders and other workers in the gig economy which relies on short-term and freelance work provided by online platforms for a certain service. The bills are Senate Bill No. 1275 also known as the Delivery Platform Riders Protection Act of 2022 filed by Senator Francis Tolentino as principal author; and Senate Bill no. 1373 also known as Protektado ng Online Workers, Entrepreneurs, Riders at Raketera (POWERR) Act of 2022, filed by Senator Risa Hontiveros.
Senate Bill No. 1275 seeks to provide delivery platform riders with fair wages, job security, and social protection under the Labor Code. The bill aims to establish an employer-employee relationship between digital platform companies and riders, ensuring they receive the same benefits as other workers, including the 13th-month pay, PhilHealth, Social Security System (SSS), and Pag-IBIG contributions. Additionally, it mandates protections such as holiday pay, night shift differentials, and occupational safety standards.
The two Senate Bills pushing for this legislation is a step toward addressing the vulnerabilities faced by delivery riders and gig workers. Without legal safeguards, they remain at risk of unstable income, and a lack of protection in times of illness or accidents. By integrating them into the formal labor force, the proposed bill would provide the dignity and security they deserve.
The government, digital platforms, and society must recognize their contributions and support efforts to provide them with just compensation and security. Making these changes possible faster needs more study by management experts who can work out a fair solution to breaking the lines between “partners” to “employees.”
Meanwhile, delivery riders could use all the kindness and generosity from customers. If you’re ordering food or drinks, include an item for him. And don’t forget to give a tip. Just think: what would a day without delivery riders be like?