Airlines mount recovery flights

By Franco Jose C. Baroña  and Benjamin L. Vergara

January 3, 2023 

CHAOS Passengers wait for their flights at the Ninoy Aquino International Airport after flights were suspended because of a power glitch on Sunday, Jan. 1, 2023.  PHOTO BY RENE H. DILAN

IT will take at least three days before airlines finish the recovery flights for stranded passengers affected by the power outage that canceled flights to and from Manila on New Year's Day, Transportation Secretary Jaime Bautista said on Monday.

Although the arrival and departure of passengers at the Ninoy Aquino International Airport (NAIA) and other airports continued on Monday, it is estimated that it will take 72 hours or 3 days before operations will normalize.

Local airlines said it will take time to fully restore their schedules as they reposition aircraft that had been held back or diverted to other airports and adjust the schedules of flights based on revised clearances in coordination with local authorities.

Bautista said that around 65,000 passengers were affected when the Air Traffic Management Center (ATMC), which serves as the facility for controlling and overseeing all inbound and outbound flights and overflights in the Philippine airspace, went down due to power outage, resulting in loss of communication, radio, radar and internet.

Airlines have been asked to operate additional flights or upgrade aircrafts in order to accommodate more passengers.

Bautista said he discussed with Manila International Airport Authority General Manager Cesar Chiong the possibility of operating the runway 24 hours until the recovery flights are over.

"We will also conduct maintenance checks of the runway on a daily basis so we can be sure that our runway is always safe," he said.

Airlines, he added, can use the runway even at night "so their operations will also normalize."

He said two uninterruptible power supplies (UPS) used to provide power to the air traffic management system of the Civil Aviation Authority of the Philippines (CAAP) failed, forcing CAAP to tap commercial power which caused a power surge.

"There was a problem with one UPS that was being used. When they switched to the backup UPS there was still a little problem so our technical team made a way to fix it. Unfortunately when they fixed it, the incoming power to our equipment was 300 volts and it had an effect," Bautista said.

He explained that the malfunction could not be avoided because the ATMC system was outdated.

At present, a back-up power supply is being used and officials have procured a replacement power supply that is expected to arrive in 30 days.

Meanwhile, the Civil Aviation Authority of the Philippines (CAAP) expressed hope that the government will release the requested P120 million budget to upgrade the system of the NAIA in Pasay City.

"As early as last year we asked for P120 million for spare parts [of the Air Traffic Management Center]," CAAP spokesman Eric Apolonio said in a radio interview over DZBB on Monday.

He said that the ATMC will be fully functional in the first quarter of 2023 if the budget is released immediately.

At least 3,000 overseas Filipino workers (OFWs) were affected by the disruption of flights on January 1.

Department of Migrant Workers Undersecretary Hans Leo Cacdac said on Monday that all of the affected OFWs were provided assistance for the rebooking of their flights, while some 400 needed help in hotel accommodations.

Food and transportation assistance were also given to the stranded migrant workers.

The DoTr likewise liaised with the airline partners for the provision of food, refreshments, transportation, lodging and accommodation for passengers.

Philippine Airlines on Monday said that 18 domestic and three international flights were cancelled in addition to some delays caused by some flight adjustments.

Meanwhile, Cebu Pacific said it continues to review its operations while AirAsia Philippines has implemented additional flight adjustments through a recovery flight on Jan. 3, 2023.

WITH CHRISTIAN CROW MAGHANOY

Flight times getting longer?

My column in Mindanao Daily, BusinessWeek Mindanao and Cagayan de Oro Times

EVER wondered why flight times seem to be getting longer? Yes, I do. Checking my last ticket Davao-Manila-Davao and remembering some  real flight times from the past, I wonder why.  I learned from BBC-author Kathryn B. Creedy, that it’s called "padding", a phenomenon that helps airlines arrive on time – but at a cost.

My previous flight back to Davao from Manila one hour twenty minutes. My ticket showed a "flight-time" of exactly 2 hours. I guess, it’s a secret the airlines don’t want you to know about, especially given the spillover effects for the environment.

Padding is the extra time airlines allow themselves to fly from A to B. Because these flights were consistently late, airlines have now baked delays experienced for decades into their schedules instead of improving operations. It might seem innocuous enough to the passenger – after all, what it can mean is that even though you take off late, you’re pleasantly surprised to arrive on time at your destination. Remember the final arrival announcement by the smiling stewardess last time?

Kathryn Creedy is right in saying that however, this global trend poses multiple problems: not only does your journey take longer but creating the illusion of punctuality means there’s no pressure on airlines to become more efficient, meaning congestion and carbon emissions will keep rising.

“On average, over 30% of all flights arrive more than 15 minutes late every day despite padding,” says Captain Michael Baiada, president of aviation consultancy ATH Group citing the US Department of Transportation’s Air Travel Consumer Report. The figure used to be 40% but padding – not operational improvements – boosted on-time arrival rates. “By padding, airlines are gaming the system to fool you.”

So, how late is late? The ultimate goal is ‘A0’, or arrival at the gate exactly on time. If a flight is early or late, it can disrupt several other things – like gate availability and airport capacity.

To be fair, global airlines have invested billions of dollars in technologies to enable more efficient flight paths, according to industry body Airlines for America. But this has not moved the needle on delays, which are stubbornly stuck at 30%.

A lot of different things can cause a delay but Baiada believes 80% of the factors involved – like schedule, airport arrival flow queueing, aircraft availability, gate availability, maintenance and crew legality – are within the airlines’ control. But to date they have left it to air traffic control to remedy once planes are in the air.

Another option could be to reduce the number of flights – but airline flight schedules are designed to meet buyer demand. So, if there were fewer flights, fares would increase.

Well, should we give up and telling ourselves: better late than never? So what does all this mean for passengers? With airlines gaming the system, as it stands, flight times will likely increase as more and more planes take to the skies.

Fact is also that many airlines will try to make it tricky for passengers to get an eligible claim accepted. The tactic of extending flight times is yet another way to decrease a passenger’s chance of filing a claim and getting financially compensated for the hassle they have gone through.

Better late then never? I guess so.

Why is airline food so bad?

My column in Mindanao Daily Mirror, Saturday November 26, 2016

I am frequent flyer around the globe since my 21st birthday. 1974 my first international flight took me from Germany to Norway. 3 hours. Not a big deal. But, I remember, I  just peeled back the plastic off a freshly-delivered tray right off my airplane’s trolley cart and the mess looking back at you is a grim one. The fault may not lie with the chef, though, but in the plane’s design. Everything is reheated. Sure.

The very nature of air travel, as well as how the plane is built and how it adjusts to high altitudes, make food preparation fundamentally more difficult. There are some technical limitations to being high in the air that make it far simpler to just reheat pre-made food, rather than attempt to actually cook from scratch — particularly in the pressurised air of the plane’s cabin.

Although planes routinely cruise at altitudes of around 40,000 feet, the pressure of the cabin is brought back down to more comfortable altitudes of between six and nine thousand feet above sea level. Even those lowered altitudes, though, are still enough to slow down cook times considerably.

It’s not just the difficulties of cooking, though. Even the food service encourages heat-and-serve style meals. The preference in hot airline meals is for pre-cut, reheated meats, usually swimming in sauce, like boeuf bourguignon - actually one of my favorite dishes. In part, the sauce works to counteract the dryness of the pressurised air cabin. But both the sauce and the slow reheat time also suit today’s blunt-edged airline cutlery sets, which have either no knife or an unsharpened one. Because it's been so overcooked, you can cut it with a fork.

“Airlines have discovered that, if you also pre-cut the meat, you practically don’t need a knife,” says Guillaume de Syon, a professor at Albright College in the US state of Pennsylvania who studies the history of technology, particularly aviation. "Because it's been so overcooked, you can cut it with a fork." Perhaps the biggest consideration, though, is simply available space.

Within the years, I traveled to Asia and the U.S. Yes sure: more passengers, bigger planes, less attention to individual meals. Please keep in mind, I haven't be a First Class Passenger. That's another story, isn't it?

Anyway, today’s passenger planes are designed to carry well over 300  passengers, all of whom expect to be fed on roughly the same schedule. Before the popularisation of the jet in the 1960's, though, let's note that passenger manifests were small, usually fewer than 50 people, giving flight attendants time to devote attention to each passenger’s meal service.

Some of those early hot options would seem unrecognisably lavish to today’s travellers, with menus that featured cooked-to-order omelettes, or mobile carving stations wheeled from seat-to-seat by an attendant. With hundreds to serve instead of dozens, though, today’s flight attendants simply no longer have the time to prep individual trays. Instead, the trays need to arrive ready to go.

The large array of food options on offer to airplane passengers in the '60s and '70s simply doesn’t exist in most air travel anymore. But, that doesn’t mean the menu has completely disappeared. It’s just been replaced by menus of another sort. Free unlimited wine, champagne and liquors? Once upon a time ... ! I remember a flight from Berlin to Moscow in 1979: bottomless Wodka. Heaven forbid!

In the last decade, the number of entertainment options aboard the average aeorplane have exploded — and the design of the seats and cabin have changed to reflect this. Nowadays it's designed for your entertainment — not for your food.
Passengers are offered music, often WIFI, and, most importantly, a large menu of films and TV options served up on demand on personalised screens installed in their seat, instead of a single large screen up front. The installation of personalised screens has taken a lot of focus away from the food service, allowing airlines to cut back on food
.
Today, though, ticket cost is the primary measure of competition and cutting out a meal or two can either add to the airline’s bottom line, or give it a little extra room to undercut a competitor’s price. Profits [could be] gained from chopping the kitchen out of the plane almost entirely. "Nowadays airlines are breaking out the expenses and leaving it up to consumers to choose what they want,” said Bob van der Linden, who is the air transportation curator at the US National Air & Space Museum. “It’s the market. This is pure economics. After deregulation in ’78, airlines are free to compete anyway that they want — and they found the best way to compete is low prices."

The shrinking space for food doesn’t, however, mean that airline meals are completely disappearing. But, as airlines look for ways to trim budgets and save space, they’re turning back to those same ground-prepped cold snacks and sandwiches that airlines began their food service with decades ago.“We’re moving back to the box lunches that we started with in the US during the late ‘30s, early 40s. Something that can be easily transported. Nothing terribly perishable, basically a box lunch, a picnic lunch,” said van der Linden.

Happy trip guys! See you abroad!

European Commission Lifts Ban on all Philippine Airlines

Rappler.com

Published 8:09 PM, June 25, 2015

Updated 9:41 PM, June 25, 2015

BAN LIFTED. The European Commission will now allow Philippine carriers to fly in European airspace. File photo by Agence France-Presse

MANILA, Philippines (UPDATED) – All local airlines can now enter the European airspace, joining national flag carrierPhilippine Airlines (PAL) and budget carrier Cebu Pacific. (READ: PH carriers to know by July if they can fly to Europe)

The European Commission (EC) announced on Thursday, June 25, that all airlines certified in the Philippines have been taken out from the European Union Air Safety List due the tight oversight being conducted by the Civil Aviation Authority of the Philippines (CAAP).

Removed from the list were PAL Express (formerly Air Philippines Corporation), Cebu Pacific’s Cebgo (formerly Tiger Airways Philippines and Southeast Asian Airlines);Air Asia Incorporated; Air Asia Zest; Island Aviation Incorporated; Magnum Air Incorporated (Skyjet); and South East Asian Airlines International Incorporated (Seair-I).

“After 5 years of hard work, we are finally able to release the airlines certified in the Philippines from the European Air Safety List. The Philippines is an important country with a sizeable and rapidly growing aviation sector,” said Violeta Bulc, European Union commissioner for transport.

“Today’s result can serve as an example for other countries which have difficulty to match their safety oversight capabilities with the growth of their industry,” she said.

Opportunities

The lifting of the ban would allow and encourage Europeans to tap the services of the Philippine carriers when travelling to the Philippines or to other countries, said CAAP spokesperson Eric Apolonio.

The decision comes after a 5-man EU safety assessment team gave a positive review of the airlines following a series of inspections in April.

This led to the suspension of the operations of Skyjet and Seair last May 15 due to safety issues.

The suspension of Skyjet and Seair was lifted last June 7.

While the 7 carriers largely service only domestic and Asian routes, Apolonio said the EU decision will still benefit them.

Previously, European insurance companies would not cover people who flew on airlines on the EU Air Safety List, he said.

"European tourists will be encouraged to use low-cost carriers in the Philippines now," boosting the number of visitors who will want to fly around the archipelago, Apolonio told Agence France-Presse.

PAL now flies to London and is planning to add more European destinations, while Cebu Pacific is applying to fly to Italy.

Lubomir Frebort, EU chargè d’ affaires, congratulated CAAP for overseeing the operations of airlines operating in the Philippines.

“Within this period of time, the Philippines was able to get full lifting from the ban due to CAAP’s openness to improve its oversight functions, complemented by readiness of Philippine air carriers to enhance their own safety and operation standards,” Frebort said. – Rappler.com, with a report from Agence France-Presse

Up, Up and Away

Re-published column of mine in MINDANAO DAILY MIRROR dated March 14,2014 with friendly permission of my publisher Marietta F. Siongco.

I think, I was at the age of 11 or so, when my first trip by plane took me to Holland. Later, I joined several journeys with German Foreign Aid, International YMCA and other institutions. For the first time, in 1976, I stepped on Philippine soil - just for two days only before heading to Japan. Of course (!), I flew with Philippine Airlines.

Since experiencing several negativism with other airlines during the 1980s, I kept on flying with flag carrier PAL - though really many times PLANE was ALWAYS LATE. A trip back from Davao to Manila could become a nightmare. Several times I missed by international connecting flight.

But I enjoyed the "Mabuhay Miles" as frequent flyer, especially when I observed that PAL has lowered the redemption values on selected PAL international and domestic flights. I also enjoyed treats while taking my pleasure in the comfort and luxury at selected hotels in Hong Kong or Singapore,

Today, while writing this piece, the MIRROR headlines, that PAL Express, sister company of this country's flag carrier, begins suspending most of its inter-islands domestic flights across Visayas and Mindanao. As MIRROR readers could learn via Judy Quiros' article: the Davao-Manila-Davao flights will be the only one that would remain. PAL for its part said the move is also seen to improve PAL's performance, because it is expected to save about $300 million in operating costs annually. Let's wait and see, how the improvement of PAL's performance looks like.

Sometine 2010, reports said already, that PAL mentioned weak passengerdemand mainly pulled down revenues to $1.36 billion. During that time, the airline assured stockholders and the public that it continued to look for ways of improving its financial condition and results of operations. It seems, that Philippine Airlg to ines is still on a long way from sustainable profitability.

By the way: the country's leading low-cost carrier, Cebu Pacific took delivery of its third brandnew Airbus 330 aircraft being on service for Cebu and Davao guests especially during the now summer season. It's amazing to learn, that Cebu Pacific strengthens its domestic network with additional daily frequences from Manila to Bacolod, Zamboanga and other dometic destinations. Here is the thing: Airbus' fuel-saving technology allows to keep fares low. Just to mention one reason ... .

One more thing: I love to fly with Cebu Pacific, because mostly all flights are on time or even before arriving schedule.

In Defense of Airline Passengers

Pre-published in MINDANAO DAILY MIRROR  on Sunday, July 14, 2013 - with friendly permission of the publisher Marietta Siongco.

Airline passengers will soon get a relief from bad experiences from erring air carriers under a bill creating the Air Passenger Fairness Act of 2013 that seeks to protect the interest of the commuting public.

Re. Marcelino Teodoro (1st District, Marikina City) filed House Bill 36 that aims to ensure that the interest of the public is protected against abuses.

"Air carriers are public utilities exercising public functions. Public functions are powers of national sovereignty which reside in the people and all government authority that emanates from them, "Teodoro said.

He also said, that an airline company as a creature of the State is presumed to exist for the common good and expected not to jeopardize the interest of the public.

"The bill of rights of air passengers is for the people. It is a charter that clearly defines the rights of the passengers, talking to the passengers directly since regulatory measures on air carriers can be a subject of a separate economic regulation or agency resolution, "Teodoro said.

...

The air carrier must establish a system wherein the purchaser is fully apprised of the required disclosures, like printing and attaching the ticket and boarding pass; incorporate the terms and conditions of carriage by reference, explaining by the carrier agent in a language understood the purchaser; and posting in their website, or other online accounts. 

...

Every passenger has the right to a safe flight, a convenient and on-schedule conveyance in accordance with contract of carriage with he air carrier.

The measure guarantees every passenger to have access and use of emergency and safety devices, medical assistance, and proper application of first aid procedures during emergency situations or when his or her health requires. 

...

Every passenger has the right for a full refund of fares, to rebook a purchased ticket with limited to an administrative fee ONLY, be denied from denied boarding, among others. (PNA).

Well, up, up and away. Have a save and sound flight, guys!