Gradual flight restart to 20 destinations
Our teams are working in an agile manner to gradually rebuild our flight network. From June 8 to 30, we plan to mount flights to 20 domestic destinations. International flights remain suspended until June 30. This is a developing situation, and we continue to work with the Inter-Agency Task Force, local government units and other government authorities.
Flight Schedule – June 8 to 30, 2020
Flight Schedule – June 8 to 30, 2020
As of June 6, 2020; 8:00pm
As part of the gradual rebuilding of our domestic route network, Cebu Pacific and Cebgo plan to mount the following domestic flights to 20 destinations, from June 8 to 30, 2020:
Route/s
Period covered
Manila-Dipolog-Manila
June 8-30
Manila-Pagadian-Manila
June 8-30
Manila-Zamboanga-Manila
June 8-30
Manila-Masbate-Manila
June 9-30
Manila-Tablas-Manila
June 10-30
Manila-Davao-Manila
June 10-30
Cebu-Clark-Cebu
June 10-30
Manila-Bacolod-Manila
June 16-30
Manila-Cotabato-Manila
June 16-30
Manila-Dumaguete-Manila
June 16-30
Manila-Iloilo-Manila
June 16-30
Manila- Boracay (Caticlan)-Manila
June 16-30
Manila-Roxas-Manila
June 16-30
Manila-Tacloban-Manila
June 16-30
Manila-Bohol-Manila
June 16-30
Manila-Coron (Busuanga)-Manila
June 16-30
Cebu-Davao-Cebu
June 16-30
These routes are on top of flights that have already restarted this week:
Route
Manila-Naga-Manila
Manila-Cebu-Manila
Manila-Cagayan de Oro-Manila
Flight details as well as bookings are through the website, www.cebupacificair.com. For added flexibility, new bookings include CEB Flexi for free. This allows passengers to rebook their flights up to two times, giving peace of mind and ease to move travel dates. Meanwhile, for passengers with existing bookings, they may rebook to any of the above-mentioned flights through the “Manage Booking” page on the website, http://bit.ly/CEBmanageflight.
This is a developing situation and we will have an agile approach to rebuilding our network schedule. It may be necessary for us to add or cancel flights at last minute given the fluidity of restrictions and directives from the Inter-Agency Task Force (IATF), the Local Government Units (LGU) and other concerned government agencies.
We will provide updates through our website and official social media accounts and endeavor to inform our passengers in a timely manner.
We strongly urge passengers to check guidelines of the IATF, or with the LGU of origin and destination. Passengers may be asked to present proof of purpose of travel and other requirements upon entering the airport or at arrival at the destination.
CEB has implemented new flexibility policies to give passengers peace of mind in the event their flights are cancelled. They have the following options:
1. Free rebooking
Rebook to any other travel date within three (3) months. Change (rebooking) fees and fare difference are waived.
2. Full Travel Fund
Place the full cost of the ticket in a Travel Fund valid for one (1) year. Use the Travel Fund within one (1) year—either book a flight up to one (1) year ahead, or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
If the Travel Fund is not used within one (1) year, passengers can apply for a full refund.
3. Full refund
Processing of refunds will start after the Community Quarantine is lifted and regular work schedules resume. However, due to the unprecedented volume of requests for refunds, the process will take as long as three (3) to four (4) billing cycles.
All Cebu Pacific passengers can manage their bookings online (http://bit.ly/CEBmanageflight)
For more information, frequently asked questions may be found here: http://bit.ly/CEBRestartFAQs
Flexible flights so you can easily manage bookings online ...
New bookings now come with FREE CEB Flexi. With this free add-on, you can rebook flights up to two times, giving peace of mind and flexibility to move travel dates. Meanwhile, guests with existing bookings may rebook or use their travel funds to easily book flights through our website.
Travel with peace of mind with our increased safety measures.
The safety of our guests and teams remains our top priority. We've rolled out Contactless Flight guidelines, and additional safety measures such as daily extensive cleaning of aircraft and rapid antibody testing for frontliners and crew. These are based on global best practices, and adhere to the highest safety standards.
We wish you and your family well. Let’s all work together, so #EveryJuanWillFlyAgain.
On behalf of the entire Cebu Pacific family,
Candice Iyog
Vice President
Marketing and Customer Experience
