Call DdOC was created to provide the public with accessible, contactless, and costless healthcare services amidst the pandemic. This is done by mobilizing the Outpatient Departments (OPD) of each of the province’s four hospitals in Montevista, Laak, Maragusan and Pantukan,to conduct medical consultations through the Call DdOChelplines and Facebook pages.
During the implemented Enhanced Community Quarantine (ECQ) last year, IATF protocols strictly prohibited people from leaving their homes—be it to get check-ups or restock home supplies unless deemed to be an emergency—due to various health risks brought by the pandemic.But as the people remained unable to visit hospitals for face-to-face check-ups,hospital Outpatient Departments also became handicapped.This is what urged Governor Jayvee Tyron Uy and provincial doctors Ferdinand Anthony Soberano, Jose Martin Briones, Eunice Manansala, Neil Estoya, and Ecargam Lim of the four provincial hospitals to create the provincial government’s own online consultation program.
This healthcare initiative operates under the 1DdO Helpline System which is one of the province’s latest digital innovations that integrates government offices into one portal, making government services available within arm’s reach of the public especially during the pandemic.Both programs were recognized by the Department of Information and Communications Technology (DICT) in 2020 and were awarded national Digital Governance Awards (DGA). Ranked first is the 1DdO Helpline which was awarded best in the Government-to-Government category, while Call DdOC placed third in the Government’s COVID-19 Response category.These due recognitions however only empower the provincial government to continue strengthening its efforts to improve healthcare interventions and intensify e-governance in the province of Davao de Oro. // Monique Rosario-Provincial Governor’s Office of Davao de Oro
