By Manila Bulletin
Published May 09, 2025 00:05 am
Suspected fraud rate affecting digital transactions of Filipinos was at 13.4 percent in 2024, placing the Philippines at an alarming second place behind India (19 percent) and ahead of the Dominican Republic (10.9 percent).
To underscore this, global risk information provider TransUnion reported that over seven in every 10 or 74 percent of Filipinos said they had been targeted by fraudsters through email, online, phone call, or text messaging between November and December 2024. This is much higher than the 53 percent across 18 countries and regions surveyed. In the same survey period, 34 percent of Filipinos claimed to have lost money due to any of the above schemes, higher than the 29 percent global rate.
This unsettling development poses a serious threat not only to our national security and economy but to the daily lives of millions of Filipinos. While we continue embracing digital transformation—from e-commerce and digital banking to online government services—we must also confront its dark side: the rise in cybercrime.
We must take note that digital fraud manifests in various forms—phishing, identity theft, online scams, and financial fraud, among others. The impact is far-reaching. Businesses lose revenue, investors become wary, the government’s credibility is weakened, and ordinary Filipinos find their hard-earned savings and personal data compromised. If left unchecked, this epidemic of digital fraud could undermine the very progress we strive for in becoming a modern, digital-ready nation. And this is not a problem any one sector can solve alone. Combating digital fraud demands a united front, with the government, private sector, and citizens all playing active roles in building a secure digital environment.
The government must take the lead by strengthening legislation and enforcement. While laws like the Cybercrime Prevention Act of 2012 exist, they must evolve rapidly alongside new digital threats. A more proactive stance is necessary—one that includes a centralized cybercrime task force, increased funding for digital infrastructure security, and swift prosecution of offenders. Equally important is nationwide public education on digital safety, ensuring that every Filipino, from students to senior citizens, understands how to protect themselves online.
The private sector, particularly those in fintech, e-commerce, and telecommunications, has an equally critical responsibility. Businesses must invest in advanced cybersecurity systems, regularly update their defenses, and be transparent with their users about potential threats. Collaborating with government agencies to share data and intelligence about fraud patterns can help create a nationwide security network. In the long run, maintaining consumer trust and investor confidence is impossible without robust digital safeguards.
But even the most comprehensive laws and sophisticated systems will fall short if the public remains unaware or complacent. We must keep in mind that digital fraud is real. We must not allow ourselves to be caught in the web of digital fraud. Every Filipino must take digital responsibility seriously. This means exercising caution when clicking links, securing passwords, reporting suspicious activity, and continuously learning about online threats. A single careless click can compromise an entire network. Conversely, one informed user can stop a scam from spreading.
Unity is our strongest defense. Be wary, the battle against digital fraud is a whole-of-nation responsibility. It demands a concerted effort and a shared commitment to security, integrity, and vigilance. Just as we unite in times of natural disasters or public health crises, we must now rally as a nation against this digital epidemic.
Beyond being a technology problem, digital fraud is an economic threat, a business liability, and a personal threat to everyone. But with coordinated action, mutual trust, and a spirit of bayanihan, we can protect our digital future. Opt for collective action over silence, vigilance over vulnerability, and unity over division.